Rooms are nice and clean. Staff is helpful and always have fresh cookies at the counter. Breakfast is your standard, mediocre free breakfast as expected. The hallways are older and in need of carpet replacement. Good value for the price you pay.
WOW!!! I must say this was amazing. The service from the front desk was on point. The remote to the tv in my room wasn't working, Tom came up to my room with 5 remotes and multiple batteries to make sure the problem was resolved and sure enough he fixed it. About a half hour later I went to wash up before bed and saw there was a wash cloth with a huge hole in the middle (literally nothing but the outline of it) so I went to the lobby and showed Tom just so I wouldn't get charged for something I did not do. He again was very polite and gave me a couple extras, apologized at least half dozen times lol and as I was walking back to the elevator he called me back over to the front desk and then told me he would comp my night which I did not expect what so ever. I then thanked him and told him it wasn't necessary and I just didn't want to get charged for a ruined wash cloth but he insisted. I talked to him for a few moments while he was processing the refund and told me how he had just been promoted to manager last week and I must say, WELL DESERVED TOM!!! I recommend this place to anyome needing a hotel in the naugatuck area. 5 out of 5 stars for sure, I would rate higher if I could!
Refused to accept. Had to pay out of pocket.
Called ahead said they accepted comfort inn gift cards, only reason we went there instead of a nicer hotel for the same price.
Naugatuck, CT location. The front desk clerk was friendly and efficient. The room was clean, but had some peeling wallpaper. The view was of the road; not really much to look at. The fitness center's equipment felt second rate. All that is less important than the fact that the staff was good and the bed was comfortable.
Stood at the comfort inn in naugatuck overnight during a snow storm, check in was quick and the room was awesome, have stayed there before and will probably again.
Comfort Inn is a US Lodging based in Naugatuck, Connecticut. Comfort Inn is located at 716 New Haven Rd, Naugatuck, CT 06770, USA.
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